IT Support

This guide is designed as an introduction to the Information Technology department and highlights some of the technologies and services available at Regen...

Getting your Student ID, MyRegent ID and creating a password: All brand-new incoming students will receive a welcome letter sent to the personal email...

Self Service Password Reset (SSPR) allows you to reset your password without needing to contact the IT Help Desk. Once your personal email is entered, it ca...

After setting up the Self Service Password Reset (SSPR), you can request a password reset link at the MyRegent portal.  Once you'v...

The Billing and Payment Center uses a separate multi-factor authentication (MFA) system than DUO Mobile. If you are ever locked out of the Billing and Payme...

All current Regent University Students, Faculty, and Staff have access to Microsoft's Office 365 at no cost.  This Office 3...

One Drive is a cloud storage service hosted by Microsoft. In order to access it, you must sign in with an Office account. Your Regent One Drive account is s...

Please submit the service request to receive the license key located here. After the service request has been submitted. You should automatically rece...

Methods of accessing your student email Through the MyRegent Portal Go to my.regent.edu and sign in with your MyRegent ID (the one that is a combi...

Google Drive Security Update May Affect File-Sharing Links for Some Users  Beginning September 13, 2021, Google will release a security updat...