IT Support

WARNING! Job Scams Targeting Regent University Students   There has been an uptick in targeted scam emails aimed at students regarding a Research Positi...

      Professors may setup Zoom meetings to require that only valid signed in accounts can join meetings, including limiting the meetings exclusively to Reg...

There can be an issue with the location not being set properly. To rectify this, please follow the instructions below. There are two ways to log into ...

Self Service Password Reset (SSPR) allows you to reset your password without needing to contact the IT Help Desk. Once your personal email is entered, it ca...

After setting up the Self Service Password Reset (SSPR), you can request a password reset link at the MyRegent portal.  Once you'v...

How to Join Teams Meetings in Canvas: A Student Guide Your course may include Microsoft Teams meetings set up within Canvas. To attend these meetings, ple...

Setting up Microsoft Teams Meetings in Canvas  Navigate to Your Course: Go to the course where you want to schedule the Teams meeting. Access Modul...

After signing up for the status page, you may need to go to your settings to update your time zone. First, navigate to the Status Page, click Login, click S...

Virtuous Five9 Adapter Setup To get the Five9 Adapter hooked up to Virtuous you need to download the Five9 Plus Adapter for Agent Desktop Toolkit Chro...

Studio is a tool in Canvas that can be used to create videos similar to Panopto. If you need to make basic videos such as introductions or simple discussion...