Every device that connects to a network, WiFi or wired, has a Media Access Control (MAC) address. This allows the device to identify itself and properly send and receive information that it requests. If you encounter an issue with the Regent University campus WiFi, you may be asked to supply your device's MAC address for troubleshooting. Below are some guides to locate your MAC address on most devices.


Laptops

For Windows 11, go to Settings>Network & Internet>Advanced network settings>Hardware and connection properties

It will be under "Physical address (MAC):"

For Mac, go to System Settings>Network>[Select your current device you connect with, either Ethernet or Wi-Fi]>Details

It will be under "MAC address" on the Hardware page


Mobile devices

For iPhone or iPads, go to Settings>General>About

It will be further down on the page under "Wi-Fi Address"


For Android, go to Settings>About Phone> Status/Device Identifiers

It will be under "Device Wi-Fi MAC address"