Purpose: A place for notes, change requests, etc. for the Loan Adjustment Form.
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Notes
- Alaric said that LU has an option on loan adjustment forms for students to select “no refund.” This would alleviate frustrations when a student requests an adjustment that we have to process in gross and leaves a few dollars on the account.
- Is it possible to turn off subsequent LADJs for students until their first request is reviewed? This question was raised in Huddle – students will submit multiple in a row, thinking it is an automated review. Often, they submit several conflicting requests within a matter of minutes, making it difficult to interpret their actual wishes.
- I would prefer not to block students from submitting a new request if they submitted one with an error. Instead, we can display to the student what their currently accepted/declined loans are, and have an automated message + progress that tells them previous requests in queue will be disregarded if a new request is made. -RM
- Add a section where the student can include a note to processing telling us what they are trying to request. Sometimes what the student clicks on the form isn't quite exactly what the student is wanting and having a space for them to explain their desire would be helpful.
Larger Project Notes
- I (Rachael) would very much like an option where the student can check a box telling us they want us to accept loans "To cover my net account balance and no more each semester" or "To cover my net account balance and provide $500 for books" or (last option) a customized amount. We would need algorithmic packaging in place for this so that the loans could continually be adjusted as needed.